Acting Chief Executive Officer of Ikeja Electric Plc, Ogochukwu Onyelucheya, has reaffirmed the company’s commitment to prioritising customer satisfaction as the 2026 Customer Service Week celebrations commence.
In a message to customers, Onyelucheya described the theme “Going the Extra Mile” as more than a slogan, but a pledge to continuously improve service delivery. “It is our commitment to doing more, caring more, and enhancing your experience,” she stated.
Acknowledging the challenges faced across the power supply chain this year, she expressed gratitude to customers for their patience, trust, and continued support. “Through it all, you stayed with us. Thank you for being part of the Ikeja Electric journey,” Onyelucheya said.
She outlined the company’s clear priorities: faster fault response, honest and timely updates, and ensuring every unit of power received is maximised to serve customers better.
The message underscores Ikeja Electric’s focus on strengthening customer relations and reinforcing its role as Nigeria’s leading electricity distribution company.
